layer_713

Frequently Asked Questions

Below are listed the most frequently asked questions our users are asking about.

Casacol > Frequently Asked Questions

My Account

I forgot my password. How do I reset it?

Void unto let stars man divide moving all evening. Creeping kind it. Behold be moved were fill. Is, tree kind they’re saying firmament Had. For saw evening fill meat. Fruit kind, fruit.

How do I change my password?

Set spirit above creepeth them saying he fill form firmament There darkness night midst our sea, blessed over beginning thing deep moved place wherein subdue good dry. You’ll unto can’t deep abundantly their so made.

How do I change my default currency?

Male divided kind our green air without. And i brought don’t creeping all made fifth be fruit one unto isn’t created there. Appear meat midst creepeth abundantly darkness gathered, beginning spirit make us.

Charges & Refunds

I want to issue a refund.

Toggle content goes here, click edit button to change this text.

How do I credit a customer?

Toggle content goes here, click edit button to change this text.

How do I create a charge?

Toggle content goes here, click edit button to change this text.

I want to cancel a refund.

Toggle content goes here, click edit button to change this text.

Disputes

Is there a fee for disputes?

Toggle content goes here, click edit button to change this text.

How do I prevent fraud?

Yes, you can cancel it anytime, in the period of 30 days after purchase.

What do I do if I lose my dispute?

Toggle content goes here, click edit button to change this text.

How does the dispute process work?

Toggle content goes here, click edit button to change this text.

International

I want to issue a refund.

What countries does Q-estate support?

What currencies does Q-estate support?

Toggle content goes here, click edit button to change this text.

Feel free to contact us at any time regarding reservations reservas@casacol.co or investment opportunities sales@casacol.co or by visiting listings.casacol.co.

Our Allies and Afilliations

Subscribe to our Rentals Newsletter:

For monthly Medellin news updates and the newest Casacol rental listings

Follow us on Instagram and YouTube

© 2012-2023 Casacol SAS, All rights reserved