VIP lounges: Avianca VIP Lounge, Copa Club, The Lounge Medellin by Global Lounge Network, and The Lounge Medellin International
Duty-free in the international zone
Shops aren’t the only convenience the airport offers. It has a free Wi-Fi network and several restrooms wide enough to enter with your luggage.
For people with reduced mobility, there are ramps, electric stairs, and elevators available.
There are also parking lots where you pay an hourly or daily rate, in case you decide to go to another city for a weekend and have a rented car.
Rent a Car at The Airport
When traveling, one needs to consider mobility. Many people choose to take taxis or public transport, but in the same way, others prefer to rent a car to have at their disposal.
Here are some places where you can rent a car inside the airport:
The Airport has three accessible lounges for economy class travelers. Here’s what you should know.
The Lounge Medellin International
The Lounge Medellin International is a room located on the second floor. This salon is open 24/7 and has a modest fee to access its services.
The services offered by The Lounge Medellin International are:
The lounge accepts international and transit passengers.
Avianca Sala VIP
In this airport, you’ll also find the Avianca Sala VIP. This room is in the exit area of the José María Córdova.
The hours of this room are from 5 am to 9:30 pm every day of the week. You need an annual membership to access it, although you can also stay as a guest. The cost of the stay for guests is considerable and depends on space availability.
Although Avianca Sala VIP doesn’t have sleeping facilities, inside this lounge, you’ll find:
Unlike The Lounge Medellin International, this lounge is restricted to domestic flights.
The Lounge Medellin
The third VIP lounge at the airport is The Lounge Medellin, on the third floor. Like the previous rooms, you can also access them without an appointment. It’s the most expensive of the lounges.
The Lounge Medellin has the following hours:
Monday to Friday: 5 a.m. to 11:30 p.m.
Saturdays and Sundays: 5:30 a.m. to 10:30 p.m.
In this room, you can make use of services, such as:
This lounge is for passengers on domestic flights.
COVID-19 Testing and the Use of Face Masks
José María Córdoba Airport no longer offers the testing service for COVID-19. The attention of the service stopped its operations on July 1st of this year when the Ministry of Health lifted the health emergency in the Colombian countryside.
If you need to take the COVID-19 test to travel to another country, I suggest you consult with a health entity.
However, using the face mask is mandatory in the country’s airports, “regardless of the progress of vaccination in the municipality.” That includes passing through the terminals and directly on the flights.
Delayed, Oversold, or Canceled Flights
What should you do if something unforeseen happens?
Between 1h15 to 3 hours, you’ll be provided with refreshments and telephone communication.
Between 3 and 5 hours, in addition to the above, you’re offered breakfast, lunch, or dinner.
If the delay lasts more than 5 hours, the passenger will receive back 30% of the value of the trip. Payment is in cash unless the passenger accepts another form of payment (miles, vouchers, airline tickets).
If the delay exceeds 10 pm, the airline must provide, in addition to lodging, the transportation costs between the airport and the chosen hotel unless the passenger decides to wait voluntarily.
Compensation for interrupted flights happens accordingly to the time of delay generated until the resumption of the trip.
If the flight is canceled for reasons attributable to the airline, they must cover the costs of lodging, transfers, and food. They must also compensate 30% of the value of the affected route.
When there’s overselling of seats, the airline must ensure your place on their next flight or with another airline as soon as possible.
When there’s no direct agreement between the airline and the passenger to transfer the quota, the airline must grant 30% of the value of the affected route.
What You Should Know About Parking Lots
It cannot be a complete guide without information on the parking lots at José María Córdova Airport. The airport offers a 24-hour parking service.
MDE Parking Lot
Vehicles have a cost of USD 1.60 from 0 to one hour, up to its highest rate, which is 7 hours and less than or equal to 24 hours for a price of USD 6.
The additional day has a value of USD 6.
The loss of the ticket has a cost of USD 5.6
Hour or fraction: USD 0.45
Day: $2.95 USD
Cargo Terminal Parking
Vehicles up to 13 hours: USD 1.40
Hour or fraction after 13 hours: USD 1.40
Motorcycles up to 13 hours: USD 0.55
Hour or fraction after 13 hours: USD 0.45
Lost Objects Inside the Airport
Nobody likes to think about the worst-case scenario, but you always have to be prepared for unforeseen situations. The loss of objects when arriving from a trip is more common than we think, but what should you do if it happens to you?
First, be sure whether you lost it on the plane or inside the airport. In the first case, you must contact the airline directly. If not, the airport gives you the facility to report lost objects: you can write an email or fill out a form.
To report an object, you need a detailed description of it or show something that proves you as the owner.