What's Rappi All About, Anyway? Ultimate Guide to Medellin's Top Delivery App


TLDR? Rappi is a Colombian delivery service that is taking the country by storm.

When visiting Medellin, you will find that this delivery app will be your new best friend. It’s a great way to order groceries, pick up prescriptions, and of course, grab a bite to eat!

But what does it offer, and how does it work?

Read on as we walk through everything you need to know about Rappi in Medellin, Colombia.

Table of Contents

  • Whas is Rappi?
  • Rappi Delivery Services
    • Grocery Shopping
    • Pharmacies
    • Alcohol
    • Pet Supplies
    • ATM
    • RappiFavor
    • Rappi Travel
  • What Locations is Rappi Available?
  • What Does Rappi Cost?
  • RappiPrime
    • Prime Basic
    • Prime Plus
  • RappiPay
  • Download

What is Rappi?

bicycle delivery men
Not able to leave the house or office? Rappi will deliver almost anything you need.

Before we get into what Rappi offers, let’s explain what it is. Rappi is a delivery service founded in 2015 in Bogota, Colombia. The name Rappi is a play-on from the Spanish word “Rapido,” meaning “fast.”

Rappi wants the platform to be budget-friendly for its users, but it also wants to be the fastest delivery service in Latin America.

The app is available in English and Spanish and can be downloaded on iOS and Android devices. The platform works similar to other delivery apps like Uber Eats, GrubHub, and DoorDash.

Customers can order food from Medellin restaurants partnered with Rappi and have it delivered to their doorstep within minutes. Payment is made through the app, and customers can tip their driver if they choose.

When an order is made, the app tracks the process of the customer’s order from the restaurant to their doorstep. This feature is helpful to ensure that your food arrives on time.

Rappi is available 24/7, so you can order breakfast, lunch, dinner, or a late-night snack whenever you get a craving.

You can use other delivery apps in Medellin, but what sets the Colombian delivery app apart from other platforms is that it offers much more than just food delivery. The app also delivers groceries, alcohol, medicine, and other items upon request.

This makes Rappi a one-stop shop for all of your delivery needs, whether you’re looking to have a meal delivered or need to pick up some supplies from the store.

Let’s take a look at some of the other services Rappi offers.

Rappi Delivery Services

Rappi Delivery Services

In addition to food delivery, Rappi also offers several other types of deliveries that will make your life easier.

Some of the other things that you can have delivered to your doorstep through Rappi include:

Grocery Shopping

Do you need to stock up on groceries but don’t want to leave the house? Rappi has you covered. The app offers grocery delivery from various stores, including supermarkets, wholesalers, and organic markets.

You can even order your groceries in advance and schedule a delivery time that is convenient for you. But what if one of the items you select isn’t available?

Not to worry, your delivery driver will contact you and offer alternatives to still get the items you need.


Pharmacies (La Rebaja Plus)

If you’re in need of medication but can’t make it to the pharmacy, Rappi will take care of you. The app offers delivery from a variety of pharmacies to get the medicine you need without having to leave home.

This is great for those feeling under the weather or have a chronic illness that makes it difficult to leave the house.

Watch for special offers on the app as well, as you may be able to get a discount on your delivery.


a mix whiskey batles

Rappi also offers alcohol delivery from a variety of stores and restaurants. So, if you’re looking to have a night in with some friends or need to restock your home bar, you can safely order your favorite drinks from the app.

You can even order mixers and snacks to go along with your alcohol delivery. Just be sure to have your ID ready when your driver arrives, as they will need to verify that you are of legal drinking age.

Pet Supplies

Rappi has you covered with pet supply delivery if you’re a pet owner. The app offers delivery from various stores so that you can get everything your pet needs without having to leave home.

This is great for those with busy schedules or who live in areas where it is difficult to find pet supplies.


a girl using ATM

Yes, you read that right; Rappi will even deliver cash to your doorstep. All you need to do is connect a debit or credit card to your Rappi account, and you can withdraw cash from an ATM that will be delivered to you.

If you want to avoid the fees, you can withdraw cash from your RappiPay balance.


Need tickets to the next big game in Medellin? Or do you need to send a package to a family member? Rappi can help with RappiFavor.

This new feature allows you to request just about anything and have it delivered to you or someone else.

To use RappiFavor, simply open the app and select the RappiFavor option. Then, you will be able to select what you need and when you need it delivered.

Rappi Travel

The logo rappi travel

Planning a trip but don’t want to deal with the hassle of booking flights, hotels, and rental cars?

Rappi Travel service offers a hassle-free way to book your travel plans all in one place. Enter your destination, dates, and type of trip you’re taking, and Rappi Travel will take care of the rest.

You can even add activities and tours to your itinerary so that everything is planned out before you even leave home.

In addition, Rappi has a Travel 4 Bussiness service that offers companies a travel program tailored to their needs. Now employees can book their business trips all in one place, and companies can manage their travel budgets more efficiently.

Rappi Travel is currently available in Colombia, Brazil, and Mexico.


Rappi with a warning signal of SOAT

Rappi has partnered with SOAT to offer a convenient way to purchase and renew your insurance for drivers in Colombia.

With the Rappi app, you can select the type of insurance you need and pay for it all in one place. You can even add multiple vehicles to your policy and manage everything from your account.

Plus, if you’re a Rappi driver, you can get a discount on your SOAT policy.

What Locations is Rappi Available?

a view of Medellin city

For travelers and Colombian residents Rappi can be found in the following cities:

  • Bogotá
  • Medellín
  • Cali
  • Barranquilla
  • Bucaramanga
  • Cartagena

Rappi isn’t just available in Colombia; travelers can also use the app in 8 other countries in Latin America, including:

  • Mexico
  • Costa Rica
  • Peru
  • Ecuador
  • Chile
  • Uruguay
  • Brazil
  • Ecuador

Within these 9 countries, Rappi is available in over 200 cities, and it wouldn’t come as a surprise if that number continues to grow.

What Does Rappi Cost?

As you can see, Rappi has made its way to the top by offering various delivery options to its customers.

So, what does Rappi cost? The answer is that it depends on the service you’re using.

For instance, if you’re using Rappi to order delivery, you will pay a delivery fee and a small service fee. In Medellin, this shouldn’t work out to more than a couple of bucks.

That’s true regardless of whether you’re ordering groceries or a meal!

However, Rappi will have offers for free delivery from time to time, so be sure to check the app often. Of course, you will still need to pay the service fee, but it’s a great way to save on delivery.


someone using the rappi card

If you use the app frequently, you may want to consider signing up for RappiPrime.

This is a monthly subscription service that gives you free deliveries and exclusive discounts of up to 50%.

There are two different plans to choose from:

Prime Basic

In Medellin, Prime basic is just a few dollars per month. The plan includes 8 free deliveries per month and exclusive discounts of up to 50%.

Prime Plus

Colombian residents can also sign up for Prime Plus, which is still pretty cheap, but costs slightly more than the basic plan.

This plan gives quite a few more benefits, such as:

  • Unlimited free deliveries
  • Exclusive discounts of up to 50%
  • Exclusive gifts
  • Premium support 24/7
  • 1% cashback in restaurants

You can try either plan for free for 30 days to see if it’s worth it for you.


Rappi pay logo

RappiPay is a digital wallet where customers can easily manage their money and make payments. From the application, Colombian residents using Rappi can:

  • Send or collect money.
  • Transfer money to any bank in Colombia.
  • Withdraw cash from any Davivienda ATM in Colombia.
  • Make utilities and/or bill payments.

For physical purchases in Medellin, customers can use their RappiPay debit card. Plus, there are no fees for using RappiPay.


Download Android: https://play.google.com/store/apps

Download Apple: https://apps.apple.com/us/app/rappi-food

Rappi the Super App of Medellin

Rappi is just one of several amazing apps to help you during your stay in Medellin. So, no matter if you are staying in a luxury apartment in El Poblado or exploring one of the many barrios in Medellin, Rappi is sure to make your life easier.

Looking for pro tips on how to navigate Medellín? Subscribe to our monthly newsletter to get insider knowledge on everything that goes on in the City of Eternal Spring!